Terms of Service
Welcome to Kikavaro, operated by FARHANG CATERING LTD. These Terms of Service outline the rules and responsibilities for using our website at kikavaro.shop, browsing our products, and placing orders. By accessing our site or completing a purchase, you agree to the terms described here, as well as our linked policies on shipping, returns, and privacy.
About Kikavaro and This Agreement
Kikavaro is a retail storefront that sells products to customers in the United States and Europe. We operate on the Shopify platform, which provides the technical infrastructure for our online store. However, Shopify is not the seller of our products, nor is it responsible for fulfilling your orders. FARHANG CATERING LTD is the merchant you contract with when you place an order on this site.
These terms apply to all visitors, users, and customers. If you do not agree with any part of these terms, please discontinue use of the website.
Product Information and Pricing
We make reasonable efforts to display product details—including titles, descriptions, images, colors, and specifications—as accurately as possible. However, please note that your screen, monitor, or device settings, as well as lighting and photography conditions, may affect how colors and textures appear. Product availability is subject to actual stock levels, and items may sell out or become unavailable without prior notice.
Prices are shown in the currency displayed on the product page. Any applicable taxes, duties, or shipping fees will be calculated and presented to you during checkout. We reserve the right to correct obvious typographical errors in pricing or product information. If an error is identified after an order is placed, we will contact you before processing the order and give you the option to confirm or cancel.
Placing and Managing Orders
When you submit an order, you will receive an automated confirmation acknowledging receipt. This confirmation does not constitute acceptance of your order. Your order is accepted only when we confirm that payment has been authorized and the items are available for dispatch.
We may decline or cancel an order in certain circumstances, such as when items are unavailable, payment cannot be verified, there are issues with the shipping address, or if we suspect fraudulent activity. If your order is cancelled after payment has been captured, we will issue a refund to your original payment method.
Once an order has been processed for dispatch, changes or cancellations may not be possible. Please review your order carefully before completing checkout.
Payment and Billing
You agree to provide accurate and current billing and payment information. By placing an order, you authorize us to charge the total amount to your selected payment method at the time of order submission. Payment processing is handled through our secure checkout system. We do not store full card numbers or security codes on our servers.
If a payment attempt fails or is reversed, we reserve the right to cancel the associated order and remove the items from your cart.
Shipping and Delivery
All orders are subject to our Shipping & Delivery Policy. Estimated delivery times are provided for your convenience but are not guarantees. Once your order is dispatched, responsibility for transit lies with the carrier, though we remain available to assist if your package is lost or damaged in transit.
Ownership and risk of loss transfer to you in accordance with the rules stated in our Shipping & Delivery Policy and applicable consumer law.
Returns, Refunds, and Exchanges
Our return and refund procedures are governed by our Returns & Refunds Policy. We encourage you to review this policy before placing an order. Nothing in these terms excludes or limits your statutory rights as a consumer under applicable law in your jurisdiction.
Using Our Website
You agree to use this website only for lawful purposes. Prohibited activities include, but are not limited to:
- Attempting to gain unauthorized access to any part of the site or its systems.
- Interfering with or disrupting the security, integrity, or performance of the website.
- Uploading or transmitting viruses, malware, or other harmful code.
- Scraping, harvesting, or collecting data from the site without our permission.
- Impersonating another person or misrepresenting your relationship with us.
- Using the site to conduct illegal activities or to infringe on the rights of others.
These restrictions do not limit your right to leave genuine reviews, make lawful complaints, or exercise statutory rights.
Intellectual Property
All content on this website—including text, graphics, logos, images, and design elements—is the property of FARHANG CATERING LTD or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or commercially exploit this content without our prior written consent. Third-party product brands and trademarks remain the property of their respective owners.
Third-Party Services and Links
Our website may contain links to third-party services or tools. These services are governed by their own terms and privacy policies. While we strive to work with reliable partners, we are not responsible for the content, accuracy, or practices of third-party sites or services.
Privacy
Your personal information is handled in accordance with our Privacy Policy. By using this site, you consent to the data practices described there.
Service Availability
We aim to keep our website available and functioning smoothly. However, we do not guarantee uninterrupted access. Maintenance, technical issues, or events beyond our reasonable control may cause temporary disruptions.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our services, policies, or legal requirements. The current version will always be available on this page. We encourage you to review it periodically. Changes will not apply retroactively to orders already placed.
Contact Us
If you have questions about these terms or need assistance with an order, please reach out to our team:
Email: farhang@kikavaro.shop
Website: kikavaro.shop